Terms & Conditions
Any individual, company, corporation or agency or it’s designated representatives who wishes to hire equipment of Illume Lights & Decor will hereafter be referred to as” The Client”.
1. Confirmation of Booking
The products and services reflected in the provisional booking will only be secured on our receipt of the refundable deposit. The quotation will be valid for 7 days from date of issue thereof. Provisional bookings will be released without notification, should the client fail to make payment of the deposit within the said 7 day period.
2.1 A refundable deposit is required within 7 days of receipt of the Invoice, to be deposited into the following account:
Illume Lights & Decor
Branch: 470 010
Account Number: 1680889069
Invoice number to be used as reference.
2.2 The balance is payable 72 hours prior to collection or delivery of the hire items, in failing to do so, we are entitled to cancel your booking and your deposit will be forfeited.
Please Note: No cheques or cash deposits are accepted. Only EFT.
Regrettably we do not have any credit card facilities.
3. Goods on Hire
All hire items, including but not limited to equipment, decor and lights, are and will at all times remain the property of Illume Lights and Decor. All hire items will be at the client’s sole risk from the date and time of delivery/collection until the safe return/collection thereof. The client hereby accepts full responsibility for any loss, shortage and/or damage which may occur, notwithstanding the cause thereof.
4. Collection & Delivery
Illume Lights and Decor will endeavor wherever possible to ensure that pre-agreed delivery and collection times are adhered to. However, we cannot accept responsibility for late deliveries or collections, due to any unforeseen circumstances.
Goods collected and returned by the client must be collected and returned by 2 pm as per dates stipulated, or penalties may be charged. Unless a prior arrangement has been confirmed with Illume Lights and Decor.
Should the client want to return goods on a Saturday or Sunday, prior arrangements can be made to accommodate such.
5. Transportation & Setup
Clients using a courier company are subject to accepting that goods leave Illume’s premises in good condition. The way goods arrive at the clients’ premises or venue is not the responsibility of Illume Lights and Decor.
Clients using a courier company to return goods are subject to Illume Lights and Decor verifying the condition of the goods upon receipt.
Clients will be held liable for any damages or losses occurred during their own transportation and or that of a courier company.
6. Rental Period
All hire items are only guaranteed for the date of the function. Whilst we will try and accommodate special requests for early collections/deliveries, these dates are subject to change and alteration and we hereby specifically reserve the right to effect such changes or alterations as needs be.
7. Force Majeure
In the event of any delay in performance by either party due to any cause arising from or attributable to acts, events, non-happenings, omissions, accidents or Acts of God beyond the reasonable control of the party to perform, the party so delayed or prevented shall be under no liability for loss or injury suffered by the other party thereby.
If any particular provision and/or term of this Agreement is found to be defective or unenforceable or is cancelled for any reason (whether by any competent Court or otherwise) then the remaining provisions and/or terms shall continue to be of full force and effect. Each provision and/or term of this Agreement shall accordingly be construed as entirely separate and separately enforceable in the widest sense from the other provisions and/or terms.
9. Whole Agreement
This Agreement constitutes the entire Agreement between the parties regarding the subject matter hereof. No Agreements, guarantees or representations, whether verbal or in writing, have been concluded, issued or made upon which any party is relying in concluding this Agreement, save to the extent set out herein.
No variation of, or addition to or agreed cancellation of this Agreement shall be of any force or effect unless it is reduced to writing and signed by the parties.
No relaxation, indulgence or extension of time granted to the client shall be construed as a waiver of the rights of Illume Lights and Decor for Functions, in terms hereof, nor shall it stop us from enforcing strict and punctual compliance with the terms of this Agreement.
10. Authority and Acceptance:
By submitting the online booking form the client accepts the terms and conditions.